Privacy Policy

Global Web Privacy Policy

How We Use Your Information.

Communications With You – Offerings and Services In Which You Expressed Interest:

When you visit or transact business on our Site, you may be required to register with us or be requested to provide us with personal and account information. When you provide us with this information, we may use it to contact you about the offerings or services in which you have expressed an interest. Knowledge Privileged Ltd. has a legitimate business interest to use the personal information we collect from you to provide such requested services. Where we have relied on your consent, however, if you tell us that you do not want us to use this information as a basis for further contact with you (by accessing our opt-out procedure described below), we will respect your wishes.

Communications With You – Newsletters and Marketing Purposes:

In order to keep our users and clients informed about our latest news, products and services, we may send e-mails and marketing communications to the email address provided to us while registering on our Site or requesting information from us. Knowledge Privileged Ltd. complies with applicable laws when using your personal information for this purpose, and where applicable, relies on your consent. Please be aware that we may sometimes partner with third parties to send marketing communications that promote a third party’s products and services (for example, those of our business partners) as well as our own. If you elected to opt–in to any of our email lists, newsletters or other promotional offerings and later decide that you no longer wish to receive such newsletters or promotional e-mails from us, you may unsubscribe by following the instructions contained in each email we send to you (or use the opt-out procedure described below).

Professional Interactions With You – Relationship Management:

We may use your relationship data (collected when you communicate with a Knowledge Privileged employee or Agent via phone or email, for example) to provide you with products or services you request and manage our relationship with you. We may also use certain de-identified and aggregated data about our IBEs (Independent Business Executives) and members or visitor to our Site for our internal data analytics purposes. Knowledge Privileged has a legitimate business interest to use the personal information we collect from you to provide such requested products and services and in order to be able to service our IBEs and members better. With your consent, we may send you information or services of a promotional nature that we consider may be relevant to you.

Other Uses:

We may also use the personal information we obtain about you for the following purposes:

• Operating, evaluating and improving our business (including developing new products and services);
• Managing our communications; determining the effectiveness of and optimizing our advertising; analysing our products, services, websites, mobile applications and any other digital assets;
• Facilitating the functionality of our websites, and mobile applications and any other digital assets);
• Preparing and furnishing aggregated data reports, which may include anonymised information.

Enforcing our Terms and Conditions or other Legal Rights.

We also may use the information in other ways for which we provide specific notice at the time of collection. If you object to us using information in other ways you can email support@knowledgeprivileged.com

Third Parties with Whom We Share Your Personal Information.

Service Providers:

We may share your personal information with companies acting as our authorized agents or contractors in providing our services, including but not limited to the following categories of service provider:

• Infrastructure and IT service providers, including cloud service providers, Help Desk Support, The Knowledge Hub Support; The Knowledge Hub Video Support;
• Business service providers;
• Marketing, advertising and communications agencies;
• External auditors and advisors;
• Cookie analytics providers;
• Online advertisers;
• Providers of website testing and analytics services;
• Translation Service.

Each service provider must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your information in order to protect your personal information from unauthorized access, destruction, use, modification or disclosure. Because we operate globally,

Legally Compelled Disclosure:

We will also disclose your personal information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to lawful requests by public authorities, including to meet national security or law enforcement agency's requirements, or in special cases when we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) our rights or property.we may transfer your information to countries or jurisdictions that do not provide the same level of data protection as the country in which you are based. If we make such a transfer, we will, or our vendors will, as applicable, provide for the proper safeguards required by applicable law to ensure that your information is protected. More information on International Data Transfers information is below. Where we share your personal information for our legitimate interests, you can object to this disclosure. Please be aware that when you object to disclosure of your personal information for our legitimate interests, it may affect the products and services we provide to you. More information on Your Rights are below.

Complaints.

We commit to resolve complaints about our collection or use of your personal information. Individuals with inquiries or complaints should please contact Knowledge Privileged Ltd. at: support@knowledgeprivileged.com

Security.

Knowledge Privileged Ltd. endeavours to protect the security of your personal information and your choices for its intended use. We use Secure Sockets Layer (SSL) technology to protect the transmission of sensitive personal information such as your credit card number, if applicable, or engage the services of third-party payment processors who use such technology. We store your personal information on a secure server, and use procedures designed to protect the personal information we collect from unauthorized access, destruction, use, modification, or disclosure. Although we will take (and require our third-party providers to take) commercially reasonable security precautions regarding your personal information collected from and stored on the Site, due to the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the Site, you acknowledge that you understand and agree to assume these risks.

How Long We Keep Your Personal Information.

We will only retain the personal information we collect about you for as long as necessary for the purpose for which that information was collected, and to the extent permitted by applicable laws. We take steps to ensure that when we no longer need to use your personal information, we remove it from our systems and records and/or take steps to anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).

Your Privacy Rights.

Marketing Communications:

When you register on this Site, we may ask you to select whether you would like to receive email and electronic communications from us such as offers, news, reports and other promotional communications. You may withdraw your consent or opt-out of receiving such communications at any time by contacting us as described below. Additionally, where we process your personal information for our legitimate interests you will have the right to object to such processing. Please be aware that where you object to this sort of processing it may affect our ability to carry out tasks as listed in this policy. You may contact us:

• (a) by following the Opt-Out or unsubscribe instruction contained in the body of any marketing e-mail from us;
• (b) by sending us an e-mail at support@knowledgeprivileged.com, including a copy of the email you have received and by typing “Remove” in the subject line of your e-mail.

Your election not to receive newsletters or promotional and marketing correspondence from us will not:

• (i) preclude us from corresponding with you, by email or otherwise, regarding your existing or past relationship with us, and
• (ii) preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information in the course of maintaining and improving the Site.

Requesting Access to Your Personal Information and Other Rights:

You may also have rights under applicable law to request to review, access, correct, delete, port or object to our processing your personal information processed by us, and lodge a complaint with a supervisory authority. If so, you may do so by submitting your request to support@knowledgeprivileged.com.

Changes to this Policy.

We are a rapidly evolving, global business. We will continue to assess this Policy against new technologies and services, business practices as well as your needs, and make changes to this Policy from time to time as required. If we make any material changes to this Policy, we will make changes here, so, please always review this Policy to stay abreast of any changes.

Data Protection Officer.

We have appointed, where required by law, a data protection officer (“DPO”). If you have any questions or concerns about our personal data policies or practices, you may contact the DPO by emailing support@knowledgeprivileged.com using “ATTN: DPO” in the subject line of your email.

Cookie Policy – Automatic Data Collection

By browsing on our Site, you are agreeing to our use of cookies.

What is a Cookie:

A cookie is a small text file that a website stores on your personal computer, telephone or any other device, with information about your navigation on that website. Cookies facilitate browsing and to make it more user-friendly. A cookie contains the name of the server it came from, the expiry of the cookie, and a value – usually a randomly generated unique number. Cookies do not give access to nor damage your computer.

How we use Cookies:

We use browser session cookies, which are temporary cookies that are erased from your device’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which are stored on your device until they expire, unless you delete them before that time.

Contact Us.

You are always free to contact us if you have questions or concerns regarding this Policy, have a question or problem related to your use of the Site, or wish to exclude your personal information from our direct marketing purposes. Our standard business practice is to retain any communications from our Site visitors to help us to serve you better. You may contact us by emailing support@knowledgeprivileged.com.